Warranty
Every Robert Abbey design is made to last. We stand behind our lighting with a 365-day limited warranty from the date of purchase against defects in materials, workmanship, and wiring.
What's covered
- Defects in materials and workmanship
- Defects in wiring, including international rewiring
What's not covered
- Damage from improper care, handling, or maintenance
- Damage from improper assembly or installation
- Normal wear and natural variation in hand-applied finishes and materials
- Bulbs
Damaged in delivery?
Please report any damage within 30 days of delivery so we can file a claim. Keep the original packaging until the claim is resolved.
How to make a claim
Email service@robertabbey.com or call 828-322-3480 (Monday–Friday, 8:00 am–5:00 pm ET) with your order number, the style number, a short description of the issue, and photos. Please don't return a product without authorization from our Customer Care team.
For care and cleaning tips, see Caring for Your Lighting.